Contact Your Trusted Vape Shop Today
If you have questions or need assistance, contact AussieVapeMart, your reliable vape shop online in Australia. We’re here to provide expert support and help you find the perfect vaping products.
How to Reach Your Local Vape Shop Support
At AussieVapeMart, we pride ourselves on being more than just a vape shop—we’re your vaping partner. Whether you want help choosing products, managing orders, or understanding vaping basics, our dedicated support team is ready to assist you every step of the way.
- Customer Service: Our responsive and knowledgeable team is available via phone, email, and live chat.
- Product Support: We provide guidance on our extensive range of authentic vape devices and accessories.
- Order Assistance: You can get help with tracking, returns, and payment inquiries.
For quick answers, message us using our WHATSAPP icon or Live chat icon. Otherwise, feel free to reach out directly using the contact form below.
You can also check out Australian Consumer Law for customer rights information.
FREQUENTLY ASKED QUESTIONS
Yes, it is legal to purchase vapes and e-liquids in Australia if you are 18 years or older. Aussie Vape Marketplace only sells to adults and complies with all Australian regulations. Nicotine vapes are intended for existing smokers and vapers looking to switch from traditional cigarettes.
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We offer fast shipping from our Australian warehouse. Most orders are dispatched within 1 business day. Delivery usually takes 2–5 business days depending on your location. We provide tracking for every order.
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Yes, all IGET vapes, including IGET Legend, IGET King, IGET Goat, and IGET Bar, are 100% genuine and sourced directly from authorised distributors. We do not sell counterfeit products.
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We only sell non-nicotine vapes and zero-nicotine e-liquids. No prescription is required for these products. If you are looking for nicotine vapes, please consult your doctor or pharmacist as per Australian laws.
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We accept returns only if the product is unopened, unused, and in its original packaging. Returns must be made within 14 days of receiving your order. Refunds are not offered on opened or used vaping products for hygiene reasons.
